Once the rules are understood then the supplier can be of help to all customers and everyone will be satisfiedĥ Overview Also do not be afraid of telling the end customer or OEM the validation costs. More than this, the equipment should be easy to validate and have the documentation to support this operation Different pharmaceutical companies have different ways of validating equipment, so this sounds like the supplier has a difficult or impossible job in supplying documentation. If the customer cannot validate the equipment it is of no use to them.
They may not know the details of the requirements but they will contact the relevant person within the end company and that will begin the processĤ Overview The supplier has an important role in providing equipment that can be validated. Part of the pre-validation set can also be offered at product release, as the product release documentation set Remember that the validation process must occur before the end customer can product drug therefore the pre-validation documentation set is as important to the end customer as the equipment itself.ģ Overview A salesman is often reluctant to bring up the subject of validation! So in many cases I have observed this issue does not arise until the equipment is actually due for delivery and then the arguments can begin over increasing costs and slipping schedules This can be avoided if the subject is broached at an initial sales project meeting with the customer or OEM representative. This pre-validation documentation set should be supplied to the pharmaceutical company along with or shortly after the equipment, this way the company can begin the validation immediately. It describes the details of validation for those who are new to the subject and describes the development of a suitable documentation set that we refer to as the pre-validation documentation set. 1 GAMP 5 and the Supplier Leveraging supplier advantage out of compliance Paul Osborne Performance PharmaTech Ltd.Ģ Overview This document is designed to assist suppliers who wish to sell computer based equipment into the highly regulated pharmaceutical environment.